Access control, run by people who check.
Manned access control: gatehouse and reception operations, contractor credential checks, and an entry log you can produce for an audit.
A card reader tells you a card was presented. It does not tell you who was holding it.
Manned access control puts a person at that decision point, working to a written procedure agreed with you, and every decision they make is logged.
What happens at the boundary.
Vehicle and pedestrian access control, run to your procedure rather than to whatever the officer decides in the moment.
Identity and authorisation
Bookings checked against your delivery and contractor schedule before the boom goes up.
Direction on site
Vehicles sent to the right dock, bay or compound rather than circling.
Recorded movements
Every entry and exit recorded with time, registration and destination.
Site-specific checks
Weighbridges, load restraint, dangerous goods and inductions worked from the document.
Refusal and escalation
Where a vehicle should not be admitted, the officer holds it and escalates to your list.
Credentials checked, not assumed.
Every contractor arriving is checked against what your site actually requires. Officers refuse entry where a credential has expired, which is the entire point of having someone there.
- Site induction current for the work being done
- Licence, ticket or high-risk work authority in date
- A booking that matches the person at the gate
- Visitors signed in against a host and issued a pass
- Passes reconciled at end of day, your evacuation roll call
The record you produce when something goes wrong.
Time in, time out, name, company, vehicle, host, pass number and purpose. Live in your portal and exportable.
The first question is who was there. A complete log answers it in minutes instead of days.
Movements cross-referenced against times narrow hundreds of people to a handful.
Inductions, tickets and attendance in the same record, so proving authorisation is a filter, not a search.
Insurers ask for evidence of controls. A reconciled log is the cheapest evidence you will ever produce.
Filter by date range or contractor and export, in the format your auditor wants.
Anyone still shown on site at end of shift is followed up before the officer goes home.
The same function, at a desk instead of a gate.
For corporate buildings access control changes shape but not purpose. Officers greet and screen arrivals, run the visitor system, control lift and floor access and hold the line on tailgating without turning the lobby into an airport.
- Visitor management systems operated to your process
- Lift and floor access control
- Deliveries and courier handling
- Tailgating managed by a written rule, agreed in advance
Custody, reconciliation and a clean handback.
The part most providers leave loose, written down and signed for instead.
Audited custody
Keys and passes held in an audited safe, issued against signature and reconciled every shift.
Losses recorded
Lost passes are deactivated immediately and the loss is recorded within minutes.
End of contract
Every key and pass returned or destroyed with written confirmation.
Sites where credentials need checking, not assuming.
Manned access control suits any site where contractor volume is high enough that a reader on the wall stops being a control.
Corporate and commercial
Multi-tenant buildings with lobby screening, floor access and constant visitors.
Industrial and logistics
Distribution centres with continuous vehicle movement, dock scheduling and load checks.
Construction and civil
White cards, high-risk work licences and inductions verified before boots reach the site.
Government facilities
Depots, offices and secure sites with auditable visitor records.
Healthcare and pathology
Public access, restricted clinical areas and after-hours contractor work.
Data centres and utilities
Sites where the entry record is part of the compliance regime.
Questions we get asked.
If yours is not here, call 1300 170 891 and ask. We will give you a straight answer at the assessment rather than after you have signed.
Can your officers operate our existing access control system?
Yes. Officers are trained on your platform during induction rather than arriving and working it out. If you are between systems or running a manual process, we can operate on paper and hand over cleanly when the system goes in.
What stops someone tailgating through the gate?
The officer, and a written instruction about what to do when it happens. Most sites also want a rule about whether the officer physically intervenes or observes and reports. That should be agreed in advance rather than decided in the moment.
Do you check contractor inductions?
Yes, and it is one of the main reasons sites use manned access control. We check against whatever your requirement is, whether that is site induction, white card, high-risk work licence, plant ticket or insurance, and refuse entry where it is not current. Our officers are licensed and work to ASIAL industry standards.
Can the same officer do patrols?
On smaller sites, yes. The gate is covered during peak movement and patrols run in the quiet periods. On sites with continuous vehicle movement the roles need separating, or the gate goes unmanned exactly when it should not be.
How do we get a report for an audit?
Export it from the portal, filtered by date range or by contractor. If you need it in a particular format for an auditor, tell us what they want and we will set the export up before the audit rather than during it.
Is this 24/7 or business hours?
Either. Common patterns are business hours at reception with patrols overnight, or continuous cover at the gate on a rotating roster. Cost differs significantly between the two, so we quote both if you are unsure.
Are your officers licensed for this?
Every officer holds the individual licence for their jurisdiction and works under our master licences: NSW M/L 000102831, VIC Z10 753 00S, QLD 46699701, WA 77795, SA ISL 327037 and ACT 17502853.
Can you cover more than one entry point?
Yes. Where a site has multiple gates we scope each one separately, because a delivery gate and a staff gate rarely need the same cover or the same procedure.
We look at your entry points first.
Free, no obligation. We walk the gates and the desk, look at contractor volume and your current process, then quote a fixed price with the scope and exclusions written down.
- Licensed in every mainland state and the ACT
- ISO 9001, 14001 and 45001 certified
- One contract, one supervisor, one number to call
- A control room that answers 24/7
- Enquiries returned within one business day
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Integrated security, cleaning, traffic management and concierge. Jafri Corporation Pty Ltd, ABN 43 614 703 294, trading as Owl Watch Security Services.
Moorebank NSW
4/49 Heathcote Road, Moorebank NSW 2170
Reservoir VIC
1 Mendip Road, Reservoir VIC 3073
Varsity Lakes QLD
Level 2, 194 Varsity Parade, Varsity Lakes QLD 4227
Owl Watch Services acknowledges the Traditional Custodians of the lands on which we work and pays respect to Elders past and present.