ABOUT OWL WATCH SERVICES

Built to run the whole site.

Owl Watch Services delivers security, cleaning, traffic management and concierge, one accountable company under one supervisor.

One partner,
not four contractors.

Most sites juggle a security firm, a cleaning company, a traffic crew and a front desk provider. Owl Watch Services puts all four trades on one roster, under one supervisor, answerable to one number.

4 trades

Security, cleaning, traffic and concierge on one roster.

6 jurisdictions

Licensed and operating: NSW, VIC, QLD, WA, SA and the ACT.

24/7

A control room staffed by people, around the clock.

ISO ×3

Certified 9001 quality, 14001 environment, 45001 safety.

WHO WE ARE

Security first.

Never security only.

Security is the Owl Watch Services flagship: licensed guarding, mobile patrols, alarm response and a control room that never closes. Around it sit the services every site needs anyway, commercial cleaning, accredited traffic control and concierge, delivered by the same accountable company.

That means one induction, one invoice, one supervisor who knows your site, and no gaps between contractors for problems to fall through.

THE PEOPLE

The team behind the watch.

The leaders who scope your site, build the roster and answer the phone at 2am, not a sales layer. The crews under them are hired the same way, and we are always taking applications on our careers page.

Contract supervisor

Named on your contract. Builds the roster, walks your site and answers for every trade on it.

ON SITE WEEKLY

Control room operator

Takes alarm activations, patrol check-ins and after-hours calls. Answered by a person, not a queue.

24/7, EVERY DAY

Account lead

Owns scope changes, pricing and reporting, so you are not chasing three inboxes for one site.

ONE BUSINESS DAY

Officers and crews

Directly employed, licensed and inducted to your site before their first shift.

ROSTERED TO YOUR HOURS
HOW WE OPERATE

Run like a contract should be.

The same operating discipline sits under every service we deliver.

One supervisor per contract

A named person who knows your site and answers for every trade on it.

Everything in writing

Scopes, standards and pricing documented before the first shift, then held.

A 24/7 control room

Escalations, relief cover and after-hours calls answered by people, around the clock.

Live reporting

Shifts, patrols and incidents land timestamped in your portal, not in a monthly PDF.

“Owl Watch Security Services provided us with the reassurance and safety our company required.”

GELSI FRISINA · CLINICAL MANAGER, DOUGLASS HANLY MOIR PATHOLOGY
SIX STATES · ONE STANDARD

Two thousand shifts a month, all ours.

HOW WE ARE STRUCTURED

Three offices and a control room that never closes.

That is the whole Owl Watch Services model, and it is why a client with guards, cleaners and traffic controllers on the same site makes one call instead of three.

01

Moorebank, head office

Runs NSW, ACT, WA and SA contracts. WA and SA have local supervision on the ground with contract management from here.

02

Reservoir

Runs Victoria, Melbourne metro and regional.

03

Varsity Lakes

Runs Queensland and the Gold Coast.

04

The Owl Watch Services control room

Operates across all of them, around the clock. Supervisors work the same roster as the crews, so escalating at 2am reaches someone who knows your site.

HOW WE ARE GOVERNED

Audited, not claimed.

All Owl Watch Services policies are available as PDFs for tender submissions. Master licences in all six jurisdictions are listed in full on our Licences and compliance page.

ISO 9001

Quality management, externally audited. Certificate SG-9001-F.

ISO 14001

Environmental management, externally audited. Certificate SG-14001-F.

ISO 45001

Occupational health and safety, externally audited. Certificate SG-45001-F.

ASIAL member

The Australian Security Industry Association, the industry body for licensed providers.

CM3 pre-qualified

Contractor safety pre-qualification, which is what most large sites check before they let you on.

Published policies

Whistleblowing, modern slavery, human rights, environment, diversity and privacy, all published, not just referenced.

FREE QUOTE & SITE WALK

One conversation, four services.

Owl Watch Services walks your site, scopes what it needs and prices it fixed. Free, no obligation.

CALL 24/7

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