Manned access control: gatehouse and reception operations, contractor credential checks, and an entry log you can produce for an audit.
A reader cannot see the person who followed through behind them, whether the contractor ticket is current, or whether the vehicle leaving is carrying something it should not be. Manned access control puts a person at that decision point, working to a written procedure agreed with you, and every decision they make is logged.
Vehicle and pedestrian access control, run to your procedure rather than to whatever the officer decides in the moment.
Officers verify who is arriving and whether they are expected, checking bookings against your delivery and contractor schedule before the boom goes up.
Vehicles are sent to the right dock, bay or compound rather than circling. On busy sites this alone removes most of the congestion at the gate.
Every entry and exit is recorded with time, registration and destination on site, so the log reflects what actually happened.
Weighbridges, load restraint, dangerous goods and induction requirements are written into the gatehouse procedure and worked from the document, not from memory.
Where a vehicle should not be admitted, the officer holds it and escalates. Who to call and in what order is set by you and sits at the gate in writing.
Every contractor arriving is checked against what your site actually requires. Officers refuse entry where a credential has expired, which is the entire point of having someone there.
Time in, time out, name, company, vehicle, host, pass number and purpose. Live in your portal and exportable.
When something happens on site, the first question is who was there. A complete log answers it in minutes instead of days.
Movements cross-referenced against times narrow a list of hundreds down to a handful, which is where most internal investigations actually start.
Inductions, tickets and attendance are all in the same record, so demonstrating that the person doing the work was authorised to do it is a filter, not a search.
Insurers ask for evidence of controls. A reconciled entry log is the cheapest evidence you will ever produce.
Filter by date range or by contractor and export. If the auditor wants a specific format, tell us before the audit and we set it up.
Anyone still shown on site at end of shift is followed up before the officer goes home, which doubles as your evacuation list.
For corporate buildings access control changes shape but not purpose. Officers greet and screen arrivals, run the visitor system, control lift and floor access, handle deliveries and couriers, and hold the line on tailgating without turning the lobby into an airport.
The part most providers leave loose, written down and signed for instead.
Keys and passes held in an audited safe, issued against signature and reconciled every shift rather than counted at the end of the month.
Lost passes are deactivated immediately and the loss is recorded, so the gap between losing a pass and closing it is measured in minutes.
Every key and pass returned or destroyed with written confirmation. If we leave your site, you get a document saying what came back.
Manned access control suits any site where contractor volume is high enough that a reader on the wall stops being a control.
Multi-tenant buildings with lobby screening, floor access and a constant flow of visitors and couriers.
Distribution centres and warehouses with continuous vehicle movement, dock scheduling and load checks.
Projects where white cards, high-risk work licences and inductions have to be verified before boots reach the site.
Depots, offices and secure sites with defined clearance requirements and auditable visitor records.
Campuses with public access, restricted clinical areas and after-hours contractor work.
Sites where the entry record is part of the compliance regime rather than an administrative nicety.
If yours is not here, call 1300 170 891 and ask. We will give you a straight answer at the assessment rather than after you have signed.
Yes. Officers are trained on your platform during induction rather than arriving and working it out. If you are between systems or running a manual process, we can operate on paper and hand over cleanly when the system goes in.
The officer, and a written instruction about what to do when it happens. Most sites also want a rule about whether the officer physically intervenes or observes and reports. That should be agreed in advance rather than decided in the moment.
Yes, and it is one of the main reasons sites use manned access control. We check against whatever your requirement is, whether that is site induction, white card, high-risk work licence, plant ticket or insurance, and refuse entry where it is not current. Our officers are licensed and work to ASIAL industry standards.
On smaller sites, yes. The gate is covered during peak movement and patrols run in the quiet periods. On sites with continuous vehicle movement the roles need separating, or the gate goes unmanned exactly when it should not be.
Export it from the portal, filtered by date range or by contractor. If you need it in a particular format for an auditor, tell us what they want and we will set the export up before the audit rather than during it.
Either. Common patterns are business hours at reception with patrols overnight, or continuous cover at the gate on a rotating roster. Cost differs significantly between the two, so we quote both if you are unsure.
Every officer holds the individual licence for their jurisdiction and works under our master licences: NSW M/L 000102831, VIC Z10 753 00S, QLD 46699701, WA 77795, SA ISL 327037 and ACT 17502853.
Yes. Where a site has multiple gates we scope each one separately, because a delivery gate and a staff gate rarely need the same cover or the same procedure.
Free, no obligation. We walk the gates and the desk, look at contractor volume and your current process, then quote a fixed price with the scope and exclusions written down.
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